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Manager OT Systems Infrastructure Na



Other Engineering
Decatur, IL, USA
Posted on Wednesday, March 20, 2024

Manager, OT Systems Infrastructure - North America


IL - Illinois

Operations: Manufacturing, Production, Maintenance, Utilities

Job Description

Manager, Operational Technology (OT) Systems Infrastructure - North America (NA)

This is an exempt level position.

Ideal work locations for this role include: Decatur, IL; Cedar Rapids or Clinton, IA; or Erlanger, KY. Other large ADM manufacturing locations are open for consideration.

Position Summary:

As a key member of the Operational Technology (OT) team, you will be responsible for managing and advancing the standardization and innovation of OT network infrastructure and engineering that is vital to our OT ecosystem to help ensure safe, reliable, and secure operations for ADM.

You will work closely with OT and Process Automation (PA) engineers; and partner with key business segments, Global Technology (GT), and your global OT peers to ensure the successful delivery of OT infrastructure solutions to ADM operations for our North America region.

Job Responsibilities:

  • Manage and maintain the OT network infrastructure for the North America region; support development and implementation of OT network infrastructure strategic direction
  • Manage OT Virtualization and Networking Solutions standards
  • Drive establishment and communication of network infrastructure and procedure standards; help ensure compliance (configurations, hardware, rack elevations, etc.)
  • Drive innovation on OT Server and Networking Hardware standards; help ensure compliance (configurations, hardware, rack elevations, etc.)
  • Develop and Maintain OT Active Directory Domain Strategy
  • Develop and Maintain Identity and Access Management strategy and requests
  • Manage Lifecycle device inventory; Perform capacity planning and lifecycle management to ensure all hardware, firmware, and software provides seamless service to plants
  • Develop Global Licensing strategy; Maintain compliance for network-related licensing
  • Manage collection of system requirements, techniques and controls of affected functional departments in order to determine problem areas and provide operationally efficient solutions
  • Align on Industrial Transformation (IX) systems strategy
  • Develop Standard Work procedures
  • Support development of an Incident Response playbook in partnership with the OT Cyber Security Program
  • Coordinate network activities with other OT/Process Automation managers to help prevent plant interruptions
  • Drive OT Firewall ACLs, security tooling, patching and vulnerability scan strategies as part of implementing and maintaining our manufacturing firewalls
  • Design, implement and manage effective network security practices
  • Utilize monitoring tools, packet capture and other analytic utilities to assess potential issues and maintain network health
  • Design, enhance and manage main and independent distribution frame (MDF and IDF) closets including cabling, racking and power systems
  • Align with GT Global Data Protection strategy (Server Backups)
  • Drive OT Cyber Security Maturity Roadmap in partnership with the OT Cyber Security Program
  • Follow best practice project methodology guidelines and standards and help drive team adoption.
  • Manage the team of OT Systems, Network, and Security Engineers within the North America region. Prioritize/Deploy resources in order to meet project deliverables in coordination with other work groups
  • Manage, develop, coach, and motivate direct reports through diversity and inclusion, leadership capabilities, Ability to Execute (A2E) and Performance Excellence (PE)
  • Manage third-party suppliers/contractors (where applicable); Participate in vendor evaluations, recommend and review functional and overall system design, and complete technical planning to improve systems productivity and efficiency
  • Some travel, on call, and monitoring of our ServiceNow OT Queues for service management are expected as part of this position as a member of the Global OT Leadership Team

Required Skills:
  • Knowledge of ITSM (IT Service Management) and ITIL (IT Infrastructure Library) processes and practices
  • Ability to think ‘outside the box’
  • Demonstrated experience managing the lifecycle, maintenance, and upgrades of network technologies
  • Strong understanding of OT network communication protocols (including TCP/IP, UDP, DNP3, Modbus, IEC 61850, OPC, OPC UA, and PROFINET)
  • Strong communication skills - communicate at a conceptual level as well as at a hands-on, practical level
  • Highly motivated, self-starter
  • Comfortable working with cross-functional global teams
  • Strong documentation and organizational skills
  • Must have the ability to skillfully manage multiple projects simultaneously and succeed in an environment of competing priorities
  • Demonstrated ability to lead by delivering on commitments and managing by example
  • Demonstrated ability to work effectively in a fast-paced team environment; willingness to learn new skills and take direction from other team members; and ability to organize information and manage time efficiently

Required Education:
  • Minimum of Associates Degree in a technical area (computer science, engineering, etc.), Bachelor’s Degree preferred

Required Experience:
  • 7+ years of experience supporting enterprise-level technology operations and services
  • 5+ years of experience managing technical staff, including a 24x7 network infrastructure/operations staff
  • 5+ years of experience in a manufacturing environment

Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires successful completion of a background check.


Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

  • Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
  • Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
  • Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
  • Paid time off including paid holidays.
  • Adoption assistance and paid maternity and parental leave.
  • Tuition assistance.
  • Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.


Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.


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