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HR Representative



People & HR
Decatur, IL, USA
Posted on Wednesday, April 24, 2024

HR Operations Admin – Decatur, IL


IL - Illinois

Human Resources

Job Description

HR Operations Admin – Decatur, IL
This is a full-time, non-exempt position.

Position Summary:
This position will respond to colleague inquiries, provide education, and solve complex HR system issues across ADM’s global organizations. This includes data corrections and audits within SuccessFactors’s Employee Central and other HRIS systems. Additional duties include documenting workflow/new procedures, reviewing various HR transactions for accuracy, HR invoicing, Form I-9 management, employee payout info, scanning, record retention, and auditing employee information to ensure data integrity. The HR Operations admin will gain valuable knowledge, skills and experience in an area of HR that interacts daily with colleagues and management from all levels of the organization. This position is in a department where strict confidentiality and discretion must be maintained. It is within a fast-paced environment, with multiple tasks and delivery deadlines that drive the work

Job Responsibilities:

  • Responsible for responding to various inquiries via phone and email promptly and effectively
  • Conduct audits to ensure data integrity of colleague information
  • Provide ongoing assistance to HR technology users
  • Collaborate with internal HR Operation colleagues when specific expertise is necessary to formulate and deliver the best possible response to internal customers
  • Proactively identify opportunities to enhance the colleague experience through self-service technology in SuccessFactors’s Employee Central HRIS and other HRIS systems
  • Creation and maintenance of employee personnel and medical files in various formats
  • Maintain and report confidential information daily
  • Conduct data audits and maintain compliance
  • Escalate issues to supervisor in a timely manner when appropriate
  • Promote ADM core values
  • Successfully relates to and works with a diverse workforce in a variety of positions
  • Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures
  • Perform other duties as assigned
Job Requirements:
  • 2-3 years of Human Resources or Administrative experience
  • Experience with SuccessFactors’s Employee Central recommended
  • Prior work experience maintaining confidential and sensitive information
  • Commitment to providing exceptional customer service to colleagues, customers, and vendors
  • Data entry experience with attention to detail and accuracy
  • Excellent verbal and written communication skills, as well as interpersonal skills
  • Proficient PC skills and experience with Microsoft Office Suite
  • Flexibility to changing priorities, ability to manage multiple duties and work under time constraints

Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.


Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

  • Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
  • Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
  • Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
  • Paid time off including paid holidays.
  • Adoption assistance and paid maternity and parental leave.
  • Tuition assistance.
  • Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.


Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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