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Technical Sales Representative - Bakery - Decatur, IL



IT, Sales & Business Development
Decatur, IL, USA
Posted on Thursday, May 16, 2024

Technical Sales Representative - Decatur, IL


IL - Illinois

Sales, Customer Service & Origination

Job Description

Technical Sales Representative – Decatur, IL
ADM Milling and Baking Solutions
This is an exempt position.

We are seeking an experienced baker with strong technical skills, experience in industrial bakery settings with strong interpersonal skills to provide technical sales for our flour and specialty product platforms in the Milling and Baking Solutions business unit. This position will support the promotion, selling and marketing of our product portfolio; provide technical support to others and participate in team selling activities; serve as a key member of the sales team by participating in product innovation efforts and supporting the achievement of business unit goals. Detailed responsibilities include:
What will you do as a Technical Sales Rep?

  • Demonstrate and troubleshoot products in the customer’s facility (bakery) and assist customers with the development and implementation of new products and ideas using our products as the foundation.
  • Collaborate with customer service, Key Account Managers, Market Sales Reps, sales leadership, R&D, and operations to ensure adequate commercial product and service stream to meet sales and profit goals.
  • Manage the assigned customer relationships and report activities to the Sales & Service Manager and the salesperson for the account.
  • Present new products to customers.
  • Prepare visit reports, weekly planners, sales reports, and project briefs promptly and professionally.
  • Up to 50% overnight travel; regular daily travel to customer sites is required.
  • Perform other related duties as assigned or requested.
  • Identify new sales opportunities in the territory within the established customer base and new industries
  • Develop strategy and time frames for trial runs that will allow for production and efficiency
  • Work with product and technical managers to achieve sales and marketing plans
  • Provide training to sales representatives and customers
  • Participate in team selling with sales representatives or strategic partners as assigned
  • Work with Research & Development to create new applications upon customers’ request.
What Does It Take to be a Technical Sales Rep
Below are the minimum qualifications to be a fit for this job.
  • 5-7 years’ baking experience; working with various channels of customers including artisanal, manufacturers, and foodservice
  • Exposure to a range of bakery platforms preferred; sweet goods, pan breads, snacks, flatbreads etc.
  • Strong fundamental flour knowledge a plus
  • Strong understanding of baking processes and equipment
  • Ability to communicate effectively to provide recommendations and suggestions.
  • Ability to build solid working relationships with both internal and external partners.
  • Strong knowledge of ingredient functionality
  • Proficient in the use of Microsoft programs
  • Bilingual (Spanish) preferred.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Required to use motor coordination with arm, hand, finger, and leg dexterity.
  • Required to exert physical effort in handling objects more than 25 pounds.
  • Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and the ability to focus.
  • Ability to stand and walk for long periods of time and repeat movements.
Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.


Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

  • Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
  • Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
  • Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
  • Paid time off including paid holidays.
  • Adoption assistance and paid maternity and parental leave.
  • Tuition assistance.
  • Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.


Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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