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Global Business Services Process Coordinator - Decatur, IL



Decatur, IL, USA
Posted on Wednesday, June 5, 2024

Global Business Services Process Coordinator – Decatur, IL


IL - Illinois

Finance, Accounting, Audit

Job Description

Global Business Services Process Coordinator – Decatur, IL
This is a full-time, non-exempt level position.
Flexible work hours – 40 hours/week.

The NA Global Business Services Center has an opening for a full-time Process Coordinator on the customer inquiry & payments team. This position will be located in the Decatur City Center Building. This job will have flexible hours able to accommodate most schedules. The successful candidate will be engaged in a wide variety of activities focused on finance and controlling processes. The position will utilize many ADM's systems, including IBM and Microsoft Office. The level of work assigned will depend on the abilities and experience of the candidate.


  • High School Diploma
  • Associates Degree Preferred
Job Requirements:

Technical and Performance Skills Desired
  • Proficient in Microsoft Office Suite (Excel, Word, MS Outlook, etc.).
  • Experience with IBM systems is preferred.
  • Experience with other ADM systems (i.e., MDM Party Hub, Coupa SIM) is a plus.
  • Ability to function independently in a deadline-oriented environment.
  • Problem solving and analytical/critical thinking skills.
  • Flexible, willing to do what it takes to get the task completed within given period.
  • Dependable, reliable and desire to learn with a positive attitude.
  • Ability to effectively communicate, facilitate, and cross-train.
  • Excellent customer service skills.
  • Strong attention to detail.
  • Punctual.
  • Provide outstanding customer service for ADM’s internal and external customers by efficiently executing transactional processes.
  • Effectively plan to define outcomes, identify changes, and implement solutions.
  • Ensure compliance with all ADM policies and procedures.
  • Recommend, develop, and implement process and system improvements to continuously improve efficiency and strengthen controls.
  • Interact with multiple levels of Accounting, IT, Internal Audit, and Commercial and Operational Management.
  • Effectively partner with other internal departments to accomplish tasks.
  • Work efficiently and expediently to accomplish goals.
  • Work to identify and correct errors.
  • Setup and maintenance of customer/vendor information in IBM, JDE, Oracle and other platforms.
  • Setup and processing of vendor liens.
  • Help develop training materials.
  • Problem resolution related to vendor data.

Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF: 86354BR

Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

  • Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
  • Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
  • Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
  • Paid time off including paid holidays.
  • Adoption assistance and paid maternity and parental leave.
  • Tuition assistance.
  • Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.


Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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