Inside Sales Representative - Decatur, IL

Decatur

IL - Illinois

Sales, Customer Service & Origination

Job Description

Co-Products Inside Sales Representative – Decatur, IL
ADM Carbohydrate Solutions
Full-time, exempt level position

Position Summary:
The inside sales position is a developmental role within the Co-Products group that will fill a vital need in new account generation. Our team member will be solely focused on inbound/outbound communication with customers, mostly in the livestock, pet food, and aquaculture sectors, to promote our full portfolio of products. The goal is to develop a sales pipeline by generating and qualifying leads, initiating contact, and closing sales. A successful candidate will be resourceful and resilient, using the breadth of tools currently available and discovering new methods of customer outreach. This role will also be given an existing customer list to manage and foster relationships with.

Inside Sales Representative:
ADM Carbohydrate Solutions Co-Products, a division of Archer Daniels Midland Company, is seeking a competitive candidate who is willing to hit the ground running, making multiple customer contacts per day via phone and email. The inside sales rep will maintain ownership of leads that they convert to accounts. There is a long runway for increased responsibility within the Co-Products group should the candidate prove willing and able. Daily responsibilities include:

• Manage a portfolio of accounts, from initial inquiry to delivery, as well as ongoing service after the sale.
• First point of contact for phone and web inquiries, including basic product support and referral to appropriate channels. Responsible for vetting all new potential business for Co-Products.
• Actively prospect and call new potential customers.
• Responsible for closing deals and achieving customer satisfaction based on goals and objectives established by designated manager.
• Sell within a core portfolio of products while also promoting ADM’s full range of products and service capabilities.
• Leverage internal relationships, networks, and other ADM divisions to cross sell accounts and showcase ADM’s value.
• Daily interaction with Salesforce by logging all pertinent activity and customer notes, managing and updating pipeline.
• Identify, assemble and report trending areas of interest to product management.
• Assist in the generation of new SOP’s for functions needing streamlined.
• Develop a clear understanding of the product offerings and how ADM can best service the markets identified.
• Share relevant market information with other members of the sales team.
• The appointed candidate will be expected to work closely and in a professional manner with the Sales Team, Commercial Management, Technical Services, Credit and Customer Services to meet customer needs and business goals.

• 3-5 years of customer service experience and/or 1-2 years in relevant sales, marketing, or business development.
• Bachelor degree in business or science-related field.
• Ability to build long-term, sustainable business to business relationships within both internal and external organizations.
• Excellent written and oral communication skills are essential in order to develop relationship with customers.
• Outgoing personality with a demonstrated eagerness to assist customers via phone, web and trade shows.
• Ability to operate as a team player and work well with others. To share ideas and collaborate to ensure success of the team.
• This position requires superior organizational, planning and follow-up skills. As well as the need to be a self-starter when it comes to prospecting and growing of new and existing customers.
• Proficiency in Microsoft Office programs is required. SalesForce and Power BI experience is preferred.

Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

91655BR

#LI-Onsite

Ref ID

#LI-JW1