Inside Sales Representative - Decatur, IL

Decatur

IL - Illinois

Sales, Customer Service & Origination

Job Description

Refined Oils Inside Sales Representative –Decatur, IL
ADM Processing Edible Oils
This is an exempt level position

Position Summary:

• Manage a portfolio of accounts, from initial quote to delivery, as well as ongoing service after the sale..
• First point of contact for phone and web inquiries, including basic applications support and referral to appropriate channels. Responsible for vetting all new potential business for product lines with Refined Oils Group.
• Prospect and call potential customers.
• Responsible for closing deals and achieving customer satisfaction based on goals and objectives established by Senior Account Manager.
• Sell within a core portfolio of oils products while also promoting ADM’s full pantry of products and services.
• Leverage internal relationships, networks, and other ADM divisions to cross sell accounts and show ADM’s value.
• Power user of Salesforce, BI Analytics, Power BI, logging all pertinent activity and customer notes, managing and updating pipeline.
• Identify, assemble and report trending areas of interest to product management.
• Make efforts to achieve the short term sales targets and improve the good will of the organization.
• Administrative duties to include sales forecasts, contract processes, etc.
• Responsible for business development—translate customer needs, identify and close technical gaps to create value. Account Manager must be able to identify growth opportunities and industry trends.
• Assist senior and account managers in developing customer one sheets and sales decks used for customer presentations.

• Develop a clear understanding of how commodity futures markets influence pricing of products.
• Manage sales to direct key accounts. The chosen candidate will be able to identify the decision makers at target accounts quickly while continuing to cultivate relationship with all levels of the customer organization.
• Research, identify and develop strategies to increase sales. Candidates must be skilled at questioning, probing and acting in a timely manner during all stages of the sales process.
• Develop and coordinate sales plans for new and existing accounts.
• The appointed candidate will be expected to work closely with Account Managers, Commercial Management, Technical Services, Credit and Customer Service to meet customer needs and business goals. This position requires the ability to have excellent communication, negotiation and closing skills. Accountability and ethics are key traits.

• 3-5 years of customer service experience and/or 1-2 years in relative sales, marketing, or business development.
• Bachelor degree in business or science-related field.
• Ability to build long-term, sustainable business to business relationships within both internal and external organizations.
• Excellent written and oral communication skills are essential in order to develop relationship with customers.
• Demonstrated negotiation skills along with the capacity to excel within high risk, fast paced work environment.
• This position requires good organizational, planning and follow-up skills as well as the ability to work as a team player. This position is also responsible for prospecting and growing of new and existing customers.
• Proficiency in Microsoft Office programs is required.

Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

92215BR

#LI-Onsite

Ref ID

#LI-LP2