Customer Logistics/Dispatch - Decatur, IL

Decatur

IL - Illinois

Logistics, Transportation,Warehousing, Supply Chain

Job Description

Customer Logistics & Dispatch – ARTCO – Decatur, IL
American River Transportation Company
This is a full-time, exempt-level position.

Description:
We are seeking a qualified candidate to join the ARTCO commercial team in Decatur. The primary duties and requirements for this position are listed below. The principal function for this customer facing role entails the coordination of barge movements and placements along a specific segment of one of the major waterways in North America. The proper candidate will have a customer service mindset and be willing to work and learn in a fast-paced environment.

Job Duties:

• Communicate with internal and external customers and personally handle any associated issues
• Schedule barge traffic and pickups with Artco line boats
• Communicate with 3rd party customers and partners such as towers and fleeters
• Coordinate with appropriate internal teams, such as sales, on barge availability and needs
• Attend and represent ARTCO at various internal, external and customer events
• Forecast and communicate barge needs
• Assist with various administrative and other duties when needed
• Learn other dispatch duties to assist when needed
• Communicate with operations and safety teams each day as necessary

• Strong commitment to customer service and relationship building
• 2 year degree in related field required plus 2-5 years’ experience in related field
• 4 year degree in Business Administration or related field preferred
• Previous barge or dispatch experience would be beneficial
• Weekend rotation is required (every 7-8 weekends)

Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

92568BR

Ref ID

#LI-DNI