-
Careers
Look for jobs and resources in Decatur & Macon County here.
-
Benefits
Find out the benefits of working here (besides a paycheck!).
-
Industries
Up-to-date information on the industries located here.
-
Startup
Ready to start your own business? Get started today.
Technical Quality Specialist - Effingham, IL
ADM
IT, Quality Assurance
USD 52,800-99,400 / year
Posted on Mar 25, 2026
Technical Quality Specialist - Effingham, IL
Effingham
IL - Illinois
Engineering
Job Description
Technical Quality Specialist - Effingham, IL
Job Summary
The Technical Quality Specialist is responsible for being the plants main point of contact directly with the key account customer. This position is the locations direct lines between sales, operations, purchasing, the key account and others as needed. This position reports to the Location Quality Manager.
Job Description
- Main point of contact for key account customers directly overseeing product management
- Communicate with customers under a quality agreement any deviations as defined in the agreement
- Responsible for leading key account quality investigations and provide timely feedback
- Write or approve validation procedures, route for approval to meet customer expectations before implementation
- Develop an understanding of allowable tolerances and establish written procedures to ensure these are met based on facility validation information
- Oversee management of change approval with customers on changes that directly impact their products from start to finish
- Understand customer specifications and ensure they can be met per facility capabilities
- Communicate product withdrawals and recalls to key accounts
- Participate in meetings with customers and lead the technical and quality related presentations and discussions.
- Communicate with commercial on customer needs
- Oversight of plant process issues that lead to deviations during key account product manufacturing
- Develop a plan to eliminate the root cause
- Follow up with implementation and ongoing verification to ensure corrective actions are being followed and effective
- Continue to drive improvement into the process by utilizing continuous improvement tools
- Work with engineers on equipment deviations issues to enhance manufacturing design
- Lead customer visits and audits through direct oversight
- Develop a process to present facility overview to explain the production of their product
- Understand customer audit expectations and ensure facility meets all requirements
- Food Safety Plan
- Be an active participant in Food Safety Plan team meetings
- Work with the Location Quality Manager to ensure updated procedures align with current key account SOP changes
- Assist operations with rework or product destruction
- Provide key account customers with production summaries, annual product quality reports and inventory reports of finished goods, raw materials, and packaging
- Maintain required key account production data in a shareable format/summary, compare analytical results to specifications, create COAs as necessary, and identify trends and improvement opportunities
- Verify the “Formal Release” requirements
- Maintain site specific work instructions related to specific product manufacturing procedures required by the key accounts
- Develop an understanding of the Quality Managers role and fill in when needed
- Participate in PE methodology
- Perform other duties as assigned
- BS degree in Feed Science or related experience AND/OR 5+ years in quality experience in feed/food
- Knowledge of FDA and State Regulatory Requirements
- Trained in Preventive Controls for Animal Food (PCQI)
- Team Player
- Decisive and results oriented
- Strong communication and interpersonal skills to lead, coach, build consensus and lead change among a team of production/sales/quality colleagues.
- Strong analytical problem solving/root cause analysis skills
- Highly organized
- Effective use of Microsoft office applications
Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:107207BR
ADM requires the successful completion of a background check.
REF:107207BR
Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:
$52,800.00 - $99,400.00
Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
- Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
- Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
- Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
- Paid time off including paid holidays.
- Adoption assistance and paid maternity and parental leave.
- Tuition assistance.
- Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
Req/Job ID
107207BR
#LI-Onsite
Ref ID
#LI-SC1