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Community Support Specialist - Housing First

Heritage Behavioral Health Center
Heritage Behavioral Health Center

Customer Service

Decatur, IL, USA

USD 23-25 / hour

Posted 6+ months ago

Community Support Specialist – Decatur, Illinois

Salary:

  • High School or GED + 5 years’ experience: $23.00/hour + every other Friday paid off
  • Bachelor’s Degree: $25.00/hour + every other Friday paid off
  • Salary is based on education, experience, and licensure or certification

Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday–Friday, 8 am–5 pm

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!


About Heritage Behavioral Health Center

We are a mission-driven Certified Community Behavioral Health Clinic (CCBHC) located in Decatur, Illinois, dedicated to improving mental health and substance use care across a multi-county region. We recognize that every staff member influences client care—no matter their role.


Why You’ll Love Working Here

  • Collaborative, mission-driven work environment
  • Every other Friday off – paid wellness days
  • Competitive salaries aligned with state and national benchmarks
  • Loan forgiveness eligibility through NHSC

At Heritage, we invest in our team so they can invest in the individuals we serve. Our staff are our greatest asset.


Your Role: Community Support Specialist

As a Community Support Specialist serving individuals in Macon County, you will provide community-based mental health services that help individuals build independence, enhance daily living skills, improve emotional wellness, and remain stable in their homes and communities.

You will play a key role in helping clients reduce hospitalizations, increase natural supports, navigate systems, and achieve their personal recovery goals. This is a highly rewarding, relationship-based position for someone who enjoys being out in the community and making a meaningful impact every day.


Core Responsibilities

  • Provide community-based skill-building and support services to adults with mental health or co-occurring needs.
  • Assist clients in developing skills related to daily living, symptom management, problem-solving, socialization, and emotional regulation.
  • Support clients in crisis prevention, early intervention, and consistent follow‑up to maintain stability.
  • Help individuals access community resources such as housing, benefits, education, employment, and medical care.
  • Collaborate with behavioral health providers, primary care, community agencies, and natural supports to ensure coordinated services.
  • Document services in accordance with agency and state requirements.
  • Promote client independence, empowerment, dignity, and recovery.

Knowledge, Skills, and Abilities

Knowledge

  • Basic understanding of mental health symptoms, recovery models, and trauma-informed care.
  • Familiarity with local social service systems and community resources.

Skills

  • Strong communication and interpersonal skills for engaging a diverse population.
  • Ability to develop trust, build rapport, and maintain professional boundaries.
  • Effective organizational and time‑management skills in a fast-paced environment.

Abilities

  • Work independently while remaining accountable to team goals.
  • Adapt to changing client needs, home environments, and schedules.
  • Use technology effectively for documentation and communication.
  • Demonstrate cultural humility and sensitivity to diverse backgrounds.

Qualifications

  • High School Diploma or equivalent + 5 years of supervised mental health or social service experience
  • Bachelor’s degree in social work, psychology, human services, or related field preferred
  • Minimum of 21 years of age
  • Valid driver’s license, reliable transportation, and proof of automobile insurance

Heritage Also Offers:

  • Generous Time Off: vacation, sick, personal, and holiday leave
  • Wellness Benefits: Employee Assistance Program (EAP), fitness reimbursement, every other Friday off (paid)
  • Insurance: health, dental, vision, FSA (health & dependent care), additional life insurance
  • Retirement: 401(k) and Roth options
  • Professional Growth: tuition assistance and continuing education opportunities
  • Loan Forgiveness: Eligible through the National Health Service Corps (NHSC)

Ready to make a difference?

Apply today and join a team that cares about your well-being as much as the individuals we serve!