GENERAL DESCRIPTION
The Community Employment Case Manager shall coordinate the provision of Community Employment Services: provide case management, vocational evaluation and job training to persons served. The case manager also authors and/or directs the implementation of persons’ vocational plans through monitoring of the methods employed coordination of services and documentation of results. The case manager serves as a member of the interdisciplinary team (IDT) in planning individualized programs and evaluating service effectiveness. The case manager is also responsible for maintaining case records according to licensure/ certification/accreditation standards and Macon Resources, Inc. (MRI) policies and procedures.
ESSENTIAL JOB RESPONSIBILITIES
- As a member of the IDT, the Community Employment case manager provides basic training/job coaching to persons at their work site as required or requested following the recommendations of the IDT and/or the employer while serving as a role model and encouraging independence and self-directed decision making skills; observes all local, state, and federal laws, licensure/certification/accreditation standards and agency policies and procedures. This responsibility requires the use of a phone, computer and vehicle.
- Completes job/task analysis of potential job responsibilities, including methods, equipment and accessibility issues to determine an appropriate job match and to maximize individual job performance, satisfaction and job retention.
- Monitors adherence to DHS/DRS contractual agreements for Community Employment Services.
- Monitors the provision of training/evaluation of persons served while supporting the progression of work skills and (re)habilitation efforts in the person's work setting or community placement.
- Market employment services and activities to community employers for all placement services (Supported Employment Program (SEP), On-the-Job Eval (OJE), Placement, job coaching, job modification/accommodation, etc.), to promote employment opportunities for persons with disabilities.
- Plans, develops, coordinates and manages services which meet applicable local, state, and federal laws; licensure, certification, and accreditation regulations and meets the needs of individuals served. This responsibility requires the use of a phone, computer, word processing software, E-mail and the filing system.
- Provide information/direction to employers in identification, modification, and/or removal of architectural, attitudinal and/or procedural barriers to the employment and advancement of persons with disabilities.
- Obtains data/information pertaining to each individual's written Individual Vocational Plan (IVP), completes all documentation including; IVP, program evaluation, chronological notes, Accident/Incident Reports, intake documentation, disenrollment documentation, etc., according to MRI policies and procedures and established time frames.
- Communicates information verbally and in writing as required and/or requested to community employers, DRS counselors, residential facilities, guardians, family members, and/or supervisor in a timely manner.
- Provide individual/group instruction to persons on job seeking skills, job-retention skills, and/or other skills identified as barriers to obtaining and retaining employment.
- Completes program evaluation forms and submits to the supervisor according to established time frames.
- Monthly re-evaluates objectives, training methods and provides data/information to the primary case manager for inclusion in monthly reviews and IPP according to established time frames.
- Serves as a member of the IDT, represents Community Employment Services in needs identification, program planning and development. Conducts and/or obtains formal/informal assessments according to IDT recommendations in order to identify individuals’ needs, recommend services, and evaluate effectiveness of the IPP/IEP/IVP. Monitors the implementation of the IPP/EIP/IVP.
- Provides linkage/referrals according to established policies and procedures to internal and external services as necessary to meet identified needs and preferences.
- Maintains and updates master case records for persons served in the Community Employment program according to MRI policies and procedures and all program standards.
- Intervenes in crisis situations as necessary to prevent physical or emotional injury to individuals served or others.
- Drives safely in an official capacity to conduct agency business for MRI and on occasion may provide transportation to individuals/families served; observes all local, state, and federal laws, as well as all agency policies and procedures.
- Responsible for care of equipment and training materials; informs supervisor of missing and/or damaged materials; requests additional equipment and materials as needed.
- Assumes the responsibility to attend and complete the initial MRI training requirements (core training and job-specific training). On an ongoing basis, attends and participates in any required recertification or refresher sessions and/or other training deemed appropriate by the supervisor and/or the Program/Department Director within specified time frames.
- Participates in agency in-service training sessions as assigned by the supervisor and/or Program/Department Director and/or on a voluntary basis to enhance one's knowledge and skills.
- Administers standard first aid and CPR procedures on an as-needed basis, while maintaining current certification for both.
- Completes individual daily payroll forms and monitors weekly efficiency report, making required corrections, and submits all documents to business office according to established time frames.
- Completes and monitors the completion of basic housekeeping and sanitation on a daily basis for the work area:
- Reports housekeeping needs (supplies, cleaning, etc.) to immediate supervisor on a daily basis.
- Assures that adequate supplies are available in assigned areas to meet the hygiene needs of the individuals served.
- Communicates, retains, and releases information (both written and verbal) on a need-to-know basis and in accordance with the Mental Health and Developmental Disabilities Confidentiality Act and Macon Resources, Inc. Policies and Procedures.
- Practices and enforces MRI Safety Policies and Procedures and assures the safety of employee, persons/families served, agency guests, and agency property.
- Keeps supervisor informed verbally and in writing of problems and activities within assigned area of responsibility; refers matters beyond the limit of authority and expertise to the supervisor for direction.
- Performs special projects and other related work as required or requested within scope of job responsibilities.
NON-ESSENTIAL JOB RESPONSIBILITIES
None
SUPERVISORY RESPONSIBILITIES
None