Technical Services Specialist I
Richland Community College
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Posted on Sep 13, 2023
Technical Services Specialist I
Non-Discrimination Statement Richland Community College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs. The following person(s) has been designated to handle inquiries regarding the nondiscrimination policies:
Jody Burtnett, Title IX Coordinator and Kristie Dawson Deputy Title IX Coordinator titleix@richland.edu
For further information on notice of nondiscrimination, visit for the address and phone number of the office that serves your area, or call 1.800.421.3481.
For questions about this posting or other general HR inquires please email Human Resources (hr@richland.edu)
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Position Details
Position Information
| Position Title | Technical Services Specialist I |
|---|---|
| Job Category | Full-Time Staff |
| Division | Information Technology |
| Department | Main Campus |
| Job Description | The Technical Services Specialist I position provides support for technology in college classrooms and offices. This position assists other department members with the installation and maintenance of hardware, software, and audio-visual equipment in college facilities. The position will also assist with audio-visual and other technology needs for college events and activities. |
| Required Qualifications |
MINIMUM REQUIREMENTS
High School Diploma or GED and currently enrolled in Associate’s Degree program in Information Technology (or equivalent) and experience troubleshooting and supporting computer hardware and software in a professional environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong communication and interpersonal skills. Ability to communicate technical information to non-technical personnel in both verbal and written form. Must be able to prioritize multiple requests in a timely manner. Should possess a good working knowledge of desktop hardware and software systems.
|
| Preferred Qualifications | |
| Physical Demands |
EXPECTED HOURS OF WORK
Typical work hours are Monday through Friday 8:30 a.m. to 5:30 p.m. Some flexibility in hours is allowed. There may be irregular hours periodically including weekend and/or evening hours for support of special events. Summer hours may vary. This position may be eligible for the alternative work
TRAVEL
Local travel to satellite locations is expected to assist with necessary setup and support of campus technology.
PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT Must be able to receive, process, and provide visual and verbal information. Must be able to work effectively in stressful situations.
Provide timely response to externally/internally imposed conditions and deadlines.
Respond to concurrent, multiple, non-related issues.
Work is routinely performed in an office environment. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling, using hands and fingers, and stooping.
Work is occasionally performed in academic classrooms, laboratories, and data wiring closets. Subject to occasionally climbing steep stairs & ladders, and lifting of objects up to 50lbs. |
| Salary | N-7, minimum salary $16.82/hr |
Posting Detail Information
| Posting Number | S183P |
|---|---|
| Number of Vacancies | 1 |
| Job Open Date | 08/25/2023 |
| Job Close Date | 09/15/2023 |
| Open Until Filled | Yes |
| Special Instructions to Applicants | |
| Advertising Summary | Richland Community College is seeking candidates for the Technical Services Specialist I position. This position provides support for technology in college classrooms and offices. This position assists other department members with the installation and maintenance of hardware, software, and audio-visual equipment in college facilities. The position will also assist with audio-visual and other technology needs for college events and activities. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- RCC Career Site
- Personal Reference
- HigherEd Jobs
- Indeed
- Newspaper
- Social Media
- Other
- *
What is the highest level of education attained?
- GED
- High School Diploma
- Associates Degree
- Bachelors Degree
- Masters Degree
- PHD
Applicant Documents
Required Documents
- Resume
- Cover Letter
- Transcripts
This job is no longer accepting applications
See open jobs at Richland Community College.See open jobs similar to "Technical Services Specialist I" Limitless Decatur.