Solution Specialist
Richland Community College
Customer Service
Posted on Saturday, September 16, 2023
Solution Specialist
Non-Discrimination Statement Richland Community College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs. The following person(s) has been designated to handle inquiries regarding the nondiscrimination policies:
Jody Burtnett, Title IX Coordinator and Kristie Dawson Deputy Title IX Coordinator titleix@richland.edu
For further information on notice of nondiscrimination, visit for the address and phone number of the office that serves your area, or call 1.800.421.3481.
For questions about this posting or other general HR inquires please email Human Resources (hr@richland.edu)
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Position Details
Position Information
| Position Title | Solution Specialist |
|---|---|
| Job Category | Full-Time Staff |
| Division | Student Success |
| Department | Main Campus |
| Job Description | To knowledgeably assist and continually support Richland Community College students with each of the various steps and processes experienced throughout the student life-cycle and beyond. To provide high quality, customer focused service to all students, staff, and guests. Other functions for this position are to perform general office duties, coordinate meetings, process requests for registration/student records/graduation applications, and to assist the Financial Aid Office and the Registrar. |
| Required Qualifications | Associate’s Degree and a demonstrated understanding of, and commitment to, the community college mission and student population is required. Customer service skills, strong administrative/organizational skills, ability to work efficiently in a fast-paced environment, handle sensitive information in a confidential manner are required. |
| Preferred Qualifications | 3-5 years’ experience Intermediate level experience in Microsoft Office Word, Excel, Outlook |
| Physical Demands |
Must be able to receive, process, and provide visual and verbal information.
Must be able to work effectively in stressful situations.
Provide timely response to externally/internally imposed conditions and deadlines.
Respond to concurrent, multiple, non-related issues
|
| Salary | N-6, minimum salary $15.60/hour |
Posting Detail Information
| Posting Number | S181P |
|---|---|
| Number of Vacancies | 1 |
| Job Open Date | 09/05/2023 |
| Job Close Date | 10/03/2023 |
| Open Until Filled | Yes |
| Special Instructions to Applicants | |
| Advertising Summary |
Supplemental Questions
Required fields are indicated with an asterisk (*).
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How did you hear about this employment opportunity?
- RCC Career Site
- Personal Reference
- HigherEd Jobs
- Indeed
- Newspaper
- Social Media
- Other
- *
What is the highest level of education attained?
- GED
- High School Diploma
- Associates Degree
- Bachelors Degree
- Masters Degree
- PHD
Applicant Documents
Required Documents
- Resume
- Cover Letter
- Transcripts