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Solution Specialist

Richland Community College

Richland Community College

Customer Service
Posted on Saturday, September 16, 2023

Solution Specialist

Non-Discrimination Statement

Richland Community College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs. The following person(s) has been designated to handle inquiries regarding the nondiscrimination policies:
Jody Burtnett, Title IX Coordinator and Kristie Dawson Deputy Title IX Coordinator
For further information on notice of nondiscrimination, visit for the address and phone number of the office that serves your area, or call 1.800.421.3481.

Contact Information

For questions about this posting or other general HR inquires please email Human Resources (

Position Details

Position Information
Position Title Solution Specialist
Job Category Full-Time Staff
Division Student Success
Department Main Campus
Job Description
To knowledgeably assist and continually support Richland Community College students with each of the various steps and processes experienced throughout the student life-cycle and beyond. To provide high quality, customer focused service to all students, staff, and guests. Other functions for this position are to perform general office duties, coordinate meetings, process requests for registration/student records/graduation applications, and to assist the Financial Aid Office and the Registrar.
Required Qualifications
Associate’s Degree and a demonstrated understanding of, and commitment to, the community college mission and student population is required. Customer service skills, strong administrative/organizational skills, ability to work efficiently in a fast-paced environment, handle sensitive information in a confidential manner are required.
Preferred Qualifications
3-5 years’ experience Intermediate level experience in Microsoft Office Word, Excel, Outlook
Physical Demands
Must be able to receive, process, and provide visual and verbal information.

Must be able to work effectively in stressful situations.

Provide timely response to externally/internally imposed conditions and deadlines.

Respond to concurrent, multiple, non-related issues
Salary N-6, minimum salary $15.60/hour
Posting Detail Information
Posting Number S181P
Number of Vacancies 1
Job Open Date 09/05/2023
Job Close Date 10/03/2023
Open Until Filled Yes
Special Instructions to Applicants
Advertising Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • RCC Career Site
    • Personal Reference
    • HigherEd Jobs
    • LinkedIn
    • Indeed
    • Newspaper
    • Social Media
    • Other
  2. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcripts
Optional Documents