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EnRich Workforce Program Navigator

Richland Community College

Richland Community College

Posted on Thursday, May 23, 2024

EnRich Workforce Program Navigator

Non-Discrimination Statement

Richland Community College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs. The following person(s) has been designated to handle inquiries regarding the nondiscrimination policies:
Nicole DelMastro-Jeffery, Title IX Coordinator and Kristie Dawson Deputy Title IX Coordinator titleix@richland.edu
For further information on notice of nondiscrimination, visit for the address and phone number of the office that serves your area, or call 1.800.421.3481.

Contact Information

For questions about this posting or other general HR inquires please email Human Resources (hr@richland.edu)

Position Details

Position Information
Position Title EnRich Workforce Program Navigator
Job Category Full-Time Staff
Division External Relations
Department Main Campus
Job Description
The EnRich Workforce Program Navigator serves as the main point of contact for prospective students considering opportunities offered through the Workforce Equity Program. The EnRich Workforce Program Navigator is to guide students through the enrollment process, program completion process and provide additional connection to local employment providers. This position plays a key role in communicating EnRich’s vision, distinctiveness and the uniqueness of the opportunity to enter into the workforce.
The Navigator cultivates relationships with both traditional and non-traditional students from diverse backgrounds. This position will develop a sense of belonging through providing excellent service to prospective workforce professionals during the recruitment and admissions process and throughout the program. The navigator serves as an intersection between Richland Community College, Employment Providers and future workforce professionals. This is a grant funded position and subject to future funding.
Required Qualifications
Associate’s degree in Communication, Human Services or a related field, plus two years of experience providing support services, developing or coordinating programming. Must possess strong organizational, customer service, and public speaking skills. Proficient with Microsoft Excel, PowerPoint, Outlook, Microsoft Office, and proficient with computer skills. Must maintain a current valid Illinois Driver’s license and reliable transportation.


  • Ability to work in and contribute to an innovative and collaborative environment.
  • Commitment to evidence-based decision making; diversity and inclusion; respect; human potential; and community.
  • Ability to meet deadlines, prioritize tasks, manage multiple projects, and take initiative, working independently without supervision.
  • Excellent public speaking and verbal communication skills.
  • Strong interpersonal communication skills to be able to relate to prospective participants, both traditional and non-traditional.
  • Excellent written communication skills.
  • Proficiency using software systems including, Microsoft Excel, report writing/database systems such as Salesforce.
Preferred Qualifications
Bachelor’s degree preferred.
Physical Demands
Must be willing to work beyond an 8:00 a.m. to 5:00p.m. work schedule to fulfill the responsibilities of the position. There may be irregular hours including weekend and/or evening hours. Summer hours may vary. This position is eligible for an alternate work schedule after the probationary period has been successfully complete.
Frequent travel to high schools, recruitment events, local events and/or meetings will be required. Participation at state or local meetings and/or conferences may require overnight travel.
· Must be able to receive, process, and provide visual and verbal information.
· Must be able to work effectively in stressful situations.
· Provide timely response to externally/internally imposed conditions and deadlines.
· Respond to concurrent, multiple, non-related issues.
· Must be able to complete Trauma Sensitive training through Starr Commonwealth within 90 days of beginning employment.
· Must be able to lift up to 25lbs.
Salary Pay Grade E-9, $42,443
Posting Detail Information
Posting Number S205P
Number of Vacancies 1
Job Open Date 04/23/2024
Job Close Date 06/04/2024
Open Until Filled Yes
Special Instructions to Applicants
Advertising Summary
Richland Community College is seeking candidates for Enrich Workforce ProgramNavigator.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • RCC Career Site
    • Personal Reference
    • HigherEd Jobs
    • LinkedIn
    • Indeed
    • Newspaper
    • Social Media
    • Other
  2. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcripts
Optional Documents