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Retention Coordinator

Richland Community College

Richland Community College

Posted on Monday, June 24, 2024

Retention Coordinator

Non-Discrimination Statement

Richland Community College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs. The following person(s) has been designated to handle inquiries regarding the nondiscrimination policies:
Nicole DelMastro-Jeffery, Title IX Coordinator and Kristie Dawson Deputy Title IX Coordinator titleix@richland.edu
For further information on notice of nondiscrimination, visit for the address and phone number of the office that serves your area, or call 1.800.421.3481.

Contact Information

For questions about this posting or other general HR inquires please email Human Resources (hr@richland.edu)

Position Details

Position Information
Position Title Retention Coordinator
Job Category Full-Time Staff
Division Student Success
Department Main Campus
Job Description
The Retention Coordinator is responsible for researching, planning, and implementing effective strategies and programs to enhance retention, student success, and institutional effectiveness for students from populations or courses identified by institutional data as needing additional academic support.
Required Qualifications
This position requires a bachelor’s degree and two to five years student services/retention experience. The position requires solid computer and database skills, along with strong interpersonal, communication, and problem-solving skills.
Preferred Qualifications
Knowledge of student advisement and community college programming is preferred.
Familiarity with starfish and Jenzabar CX highly preferred.
Physical Demands
Must be able to receive, process, and provide visual and verbal information.
Must be able to work effectively in stressful situations.
Provide timely response to externally/internally imposed conditions and deadlines.
Respond to concurrent, multiple, non-related issues.
Work extended and irregular hours as needed; travel as appropriate.
Salary E-10, Minimum Starting $47,093
Posting Detail Information
Posting Number S216P
Number of Vacancies 1
Job Open Date 06/20/2024
Job Close Date 07/16/2024
Open Until Filled Yes
Special Instructions to Applicants
Advertising Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • RCC Career Site
    • Personal Reference
    • HigherEd Jobs
    • LinkedIn
    • Indeed
    • Newspaper
    • Social Media
    • Other
  2. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcripts
Optional Documents