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Director of Student Success

Richland Community College

Richland Community College

USD 69,673.76-69,673.76 / year
Posted on Apr 5, 2025

Director of Student Success

Non-Discrimination Statement

Richland Community College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs. The following person(s) has been designated to handle inquiries regarding the nondiscrimination policies:
Erin Spanberger, Title IX Coordinator and Kim Dial as Deputy Title IX Coordinator titleix@richland.edu
For further information on notice of nondiscrimination, visit for the address and phone number of the office that serves your area, or call 1.800.421.3481.

Contact Information

For questions about this posting or other general HR inquires please email Human Resources (hr@richland.edu)

Position Details

Position Information
Position Title Director of Student Success
Job Category Full-Time Staff
Division Student Success
Department Main Campus
Job Description
The Director of Student Success is responsible for developing, assessing, and managing a comprehensive coaching, advising, and retention model that supports a diverse student body. This position focuses on implementing holistic strategies that connect, engage, coach, and retain students while fostering their success and completion. The Director will collaborate closely with academic services and other areas of the college to create integrated approaches that address students’ academic, career, and personal development.

Overseeing student engagement and career services, the Director leads efforts to provide programs and services that empower students to achieve their academic and personal goals. By coordinating and improving the overall student experience, the Director ensures a supportive and inclusive environment that enhances students’ sense of belonging, encourages persistence, and drives completion. This role is pivotal in aligning institutional goals with student success outcomes.

Required Qualifications
This position requires a bachelor’s degree in a related field and 3 – 5 years of related experience, including applicable administrative, supervisory, and regulatory compliance experience.
Preferred Qualifications
Master’s Degree in student personnel, higher education administration, or closely related field preferred. Demonstrated understanding of, and commitment to, the community college mission and student population. Familiarity with Jenzabar CX and/or other advising systems is highly preferred.
Physical Demands
Salary Pay Grade: E-13: Minimum $69,673.76/yr
Posting Detail Information
Posting Number S243P
Number of Vacancies 1
Job Open Date 04/04/2025
Job Close Date 04/18/2025
Open Until Filled Yes
Special Instructions to Applicants
Advertising Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • RCC Career Site
    • Personal Reference
    • HigherEd Jobs
    • LinkedIn
    • Indeed
    • Newspaper
    • Social Media
    • Other
  2. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcripts
Optional Documents