The Developmental Education Support Specialist provides targeted academic support for students enrolled in developmental English and Math courses, with a focus on accelerated eight-week course models. Working in close collaboration with faculty, embedded tutors, success coaches, and Project READ Plus staff, this position delivers in-class and individualized assistance designed to strengthen foundational literacy and math skills, improve student retention, and promote timely progression to college-level coursework. The Support Specialist plays a key role in connecting students with real-time academic support, addressing learning barriers early, and contributing to institutional goals of student persistence, completion, and engagement. Position may include facilitating Student Development courses, as assigned by supervisor. This position is grant funded and is subject to additional funding beyond December 2025. Must be a current Richland Community College Employee.

Provide in-class and individualized academic support for students enrolled in developmental English and Math courses.

Facilitates collaborative efforts between Academic Success Center Director, Accommodations Specialist, Student Success, Testing Specialist, faculty, and other members of the college community.

Collaborate with faculty, tutors, and Project READ Plus staff to ensure effective academic support.

Connect students with success coaching, and other campus or community resources to address academic and personal needs.

Monitor and track student attendance, engagement, and outcomes; collect and analyze data, prepare reports, and make budget recommendations to support program evaluation and improvement.

Deliver presentations and training on learning strategies, English/Math skills, and student success practices for individuals, groups, and the college community to support success and retention. Assesses outcomes for student participants.

Assist faculty and advisors by sharing success strategies, resources, and student-specific feedback to promote persistence and progression to college-level coursework.

May facilitate Student Development courses.

Manage administrative functions such as payroll, supplies, and technology or maintenance requests to ensure smooth program operations.

Perform other related duties as assigned.

Bachelor’s in Education, English, Mathematics, or related field. At least one year of experience in tutoring, academic support, student services, or education is required. with preference for candidates experienced in working with diverse student populations and familiarity with accelerated course models, developmental education, or adult literacy initiatives.

Experience in higher education preferred.

Experience in working with diverse student populations and familiarity with accelerated course models, developmental education, or adult literacy initiatives.

Receive, process, and provide visual and verbal information.

Provide timely response to externally/internally imposed conditions and deadlines.

Respond to concurrent, multiple, non-related issues.

Spend prolonged periods of time standing or sitting when working with students.

Typical work hours are Monday through Friday 8:00 a.m. to 5:00 p.m. There may be occasional irregular hours including evenings, weekends, and travel. Summer hours may vary.

Occasional travel to local events, local agencies, extension sites, and meetings or conferences.

Consistently performs duties with concern, courtesy, and respect for all persons in a prompt

and timely manner. Must work cooperatively with students, staff, and community members

and be sensitive and respectful to issues of student and staff diversity.

Consistently exhibits responsiveness to others in the organization at all levels and responds to

requests for assistance from students, staff, and community members in a helpful and timely

manner.

Assist with daily supervision of College division ensuring that the safety needs of faculty and students are communicated and met and that the risk is reduced by monitoring conditions, events, and circumstances present through daily operations in the accomplishment of job position tasks and functions.

Provide careful supervision and protection of college’s real and personal property.

The above statements reflect the general duties considered necessary to describe the essential functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.